Social Selling in MENA: ModumUp's Techniques and Case Studies
Understanding Social Selling
Social selling is a strategy that involves several key steps. It begins with connecting with the right people - your ideal customers or partners. This is followed by posting relevant content that adds value and demonstrates your expertise. Building relationships is the next crucial step, which involves interacting with your connections, leaving comments, endorsing skills, and generally being an active participant in your network. The final step is starting conversations. This is where the magic happens - in private messages where you can engage your connections on a deeper level, discuss their needs, and present your solutions.
The MENA Region on LinkedIn
The Middle East and North Africa (MENA) region is a vibrant and diverse market with a significant presence on LinkedIn. With 53 million users and over a million active users who posted on LinkedIn in the last 30 days, the potential for reaching a wide audience is immense. Almost 1 million companies are represented in the MENA region, providing a rich opportunity for lead generation and personal brand building.
  • 1
    53M LinkedIn users are from MENA
  • 2
    1M+ active users who posted on LinkedIn in the last 30 days
  • 3
    850K+ companies with headquarter in MENA
ModumUp Case Studies in MENA
Fast Delivery Services
In a nine-month project, ModumUp worked with a fast delivery services company targeting CEOs, Heads of logistics, and Heads of e-commerce in the United Arab Emirates. The project was a resounding success, generating 187 leads and 244 interested people. This translates to an average of 27 interested people and 21 leads per month, a testament to the effectiveness of the social selling techniques employed.
Results
  • Duration
    9 months
  • Target audience
    Chief Executive Officers, Chief Operations Officers, Head of Logistics and Head of E-commerce
  • Locations
    United Arab Emirates
  • Industries
    Retail and E-commerce
  • New connections
    2,918 (connection rate 47% - high result)
  • Interested
    244 (approximately 27 per month)
  • Leads
    187 (approximately 21 per month)
The Most Effective Message Template
  • Hi [Name],

    I'm happy to connect with you!

    I'm [Name], [Position] at [Company] in UAE. I'm also an ex-[Previous Role] at [Previous Company].

    We provide [short service description] for all your [function] needs. We have active partnerships with [Partners] and many more.

    We are able to provide [service advantages]. I would like to discuss the possibility of cooperating with your company.

    If this sounds like a good fit for you, would you be interested in having a 15-minute Zoom meeting to discuss how we can partner?

Video Analytics System
In a five-month project, ModumUp worked with a video analytics system company targeting Chief Technical Officers, Chief Information Officers, and Partner directors from Saudi Arabia, Qatar, and Bahrain. The project generated 61 interested people and 36 leads. While the numbers may not be as high as the previous case, the quality of the leads and the potential for business growth is significant.
Results
  • Duration
    5 months
  • Target audience
    Chief Technical Officer, Chief Information Officer, Partner Director
  • Locations
    Saudi Arabia, Qatar, and Bahrain
  • Industries
    System integrators
  • New connections
    1,400 (connection rate 49% - high result)
  • Interested
    61 (approximately 12 per month)
  • Leads
    36 (approximately 7 per month)
The Most Effective Message Template
  • Dear [Name],

    Thanks for connecting! [Name] here from [Company].

    We provide [short service description] that helps [solution description]. Could you please tell me if your business goals demand [problem] solutions?

    We could schedule a brief meeting to discuss your business needs and how your [Department] could potentially benefit from [service].

    What do you think? My mobile Telegram/WhatsApp: [phone number]
Recognition and Inputs of Primary Documentation
In a three-month project, ModumUp worked with a company providing recognition and inputs of primary documentation. This project was more of a market research project, generating 170 interested people and 26 leads. The feedback from the market representatives was invaluable, helping the client develop their product to be more suitable for the markets.
Results
  • Duration
    3 months
  • Target audience
    Accountants and Chief Accountants
  • Locations
    United Arab Emirates and India
  • Industries
    Not specified
  • New connections
    1,900 (connection rate 62% - high result)
  • Interested
    170 (approximately 57 per month)
  • Leads
    26 (approximately 9 per month)
The Most Effective Message Template
  • 1. Hello [Name],

    I hope you're doing well.

    I have a quick question for you.


    2. Thanks for your reply!

    We're a [product description] that [solution description]. This service allows to [solution advantages].

    This could be important to you, as it allows you to [advantages for business].

    I'd be glad to have a brief chat to talk about our solution and show how it works. Can we schedule a Zoom meeting?

Social Selling Services
In a three-month experiment, ModumUp generated leads for its own agency in Saudi Arabia, Qatar, Bahrain, and Dubai. The project generated 25 interested people and 14 leads. These were not just numbers, but warm connections that continue to be nurtured, demonstrating the long-term value of social selling.
Results
  • Duration
    3 months
  • Target audience
    Marketing Directors, Marketing Managers, and Business Development roles from large and medium companies
  • Locations
    Saudi Arabia, Qatar, Bahrain, and Kuwait
  • Industries
    IT, Logistics, Telecom, Automotive
  • New connections
    968 (connection rate 52% - high result)
  • Interested
    25 (approximately 8 per month)
  • Leads
    14 (approximately 5 per month)
The Most Effective Message Template
  • Hi [Name],

    It's a pleasure to meet you virtually!

    Are you currently seeking [short problem description]? Do you utilize [short solution description]?

    Our [Company] specializes in [method description]. We assist our clients in [services description]. This year, our team has successfully helped [Results with numbers]. Our [Company] boasts partnerships with reputable companies such as [Partners].

    Let's arrange a 30-minute introductory call to discuss potential collaboration.
Global Logistics Company
In a six-month project, ModumUp worked with a global logistics company targeting E-commerce Directors, Commercial Directors, and CEOs in Turkey. The project generated 76 interested people and 43 leads, showing the potential of social selling even in industries that may not traditionally be associated with social media marketing.
Results
  • Duration
    6 months
  • Target audience
    E-Commerce Director, Commercial Director, and Chief Executive Officer
  • Locations
    Turkey
  • Industries
    E-Commerce and Retail
  • New connections
    1,356 (connection rate 67% - high result)
  • Interested
    76 (approximately 13 per month)
  • Leads
    43 (approximately 7 per month)
The Most Effective Message Template
  • [Local greetings] [Name],

    Thanks for connecting! / I hope you are doing well!

    [Name] here from [Company] — a [company description] based in [Location] with [a fact with numbers].

    I recently discovered [a new segment] consumers really like your products, so I thought this connection could benefit us both.

    We help [industry] enter [Locations] markets, localize their services, and provide [services description] all over the region.

    Would you mind giving me a hint on who is the best person in your company to talk to about a potential partnership in the [Locations] markets?

    [Local Thank You]
Conclusion
Cultivating relationships is crucial in the MENA region. It's not just about making connections, but about creating authentic, meaningful relationships. This involves nurturing these relationships, showing why you should be trusted, and showing your personality. Personal connection is key, and sharing photos, videos, and personal and inspirational stories can help build this connection
What's Important
  • 1
    Cultivate Relationships
    Building relationships is crucial in the MENA region. Focus on creating authentic connections, nurturing relationships, and providing value before expecting any immediate sales
  • 2
    Good Support
    Mention your previous experience, regalia, numbers, and facts
  • 3
    Show Your Personality
    Share photos and videos, personal and inspirational stories
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