How Personal Branding on Social Media Led to 16 Major Deals: The Case Study of the Platform for Electronic HR Document Management
Over 10 months, ModumUp helped a platform for electronic HR document management generate 800 engaged prospects, 39 leads, and 16 deals with large companies through Social Selling.
We had three main objectives for Social Selling. First, lead generation. Second, increasing brand awareness for the platform — we needed to establish a presence in the HR community. The third and most strategic goal was spreading awareness about electronic HR document management. Since this is still a relatively new topic, our priority was educating people on the opportunities it offers
Business Development Director at the Platform for Electronic HR Document Management

Personal Branding as a Strategic Asset

Our primary target audience consisted of HR executives. They stay updated on HR documentation practices, build employer brands, and lead digital transformation in HR. Keeping documents organized and ensuring employees sign them on time are top priorities. That’s why the idea of implementing electronic HR document management (E-HR) was well received, though many still had questions. The company's Business Development Director addressed these questions through posts on their profile and exclusive in-depth materials.

HR professionals are highly active on social media. They engage in discussions, ask questions, research new solutions, seek advice in HR groups, and share insights. This made our content on E-HR particularly relevant and in demand.

Building a Personal Brand Around E-HR Expertise

For the company expert, we focused on three key content themes:
  • E-HR Expert
    Sharing case studies on E-HR implementation, offering practical advice on adoption, helping employees adjust, and covering legal updates
  • Business Development Director at the platform for electronic HR document management
    Providing insights into the company’s operations, discussing challenges the company faces and how they overcome them, and informing the audience about new service capabilities.
  • A Well-Rounded Individual
    Sharing personal stories about hobbies, family, travel, and self-development to foster genuine connections and build trust
Over ten months, we identified the most effective content strategies — the posts that generated the highest engagement and audience interaction.

Case studies on how companies transitioned to E-HR were the most impactful. Real-world examples resonated strongly, demonstrating how the service solves practical challenges.

Topics that HR professionals care about — such as burnout, onboarding, and workplace relationships — also sparked strong engagement.

Updates about the platform’s development and new service features, particularly those valuable for companies implementing electronic document management, were well received.

Personal posts, especially those featuring family and children, attracted attention and often led to meaningful discussions in the comments.

How We Got a Lead from the First Profile Post

From day one, content about the platform generated strong interest. For example, after publishing the first post on the company expert's profile, we immediately received a lead. A conversation with this contact had previously stalled, but the post served as an additional touchpoint, prompting the person to visit the platform’s website and submit a request. A deal soon followed.

This isn’t a traditional Social Selling approach, but it clearly demonstrates how it can help reconnect with past contacts.

Lead Generation Strategies

Gated Content for Lead Generation

We shared a post offering a guide on the new remote work law, receiving 93 responses, with 19 people confirming that E-HR was relevant to them. Nine became leads after a follow-up call.

A post offering a cost and savings calculator for switching to E-HR generated strong interest. The post received 286 responses, 28 people continued the conversation, and 6 became leads.

Other Social Selling Strategies That Worked

Engaging in LinkedIn Groups: Actively participating in HR-related groups and engaging in relevant conversations.

Reposting Content in HR Groups: Sharing successful posts in relevant groups to increase visibility.

Personalized Messages: Sending tailored messages to people who had engaged with our content but hadn’t responded to previous lead generation efforts. This led to a response rate of 71.42% and a conversion rate of 20%.

Project Results

Over 10 months, we achieved:
  • 5,000 target audience members added to our database
  • 800 engaged prospects who shared contact details
  • 39 leads for the service
  • 16 deals closed with major companies
  • Established the Business Development Director as an industry expert in E-HR
By combining strategic Social Selling with content-driven engagement, we helped the platform build a strong presence in the HR community while generating real business results.
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