How Personal Branding on Social Media Led to 16 Major Deals – The HRlink Case Study
Over 10 months, ModumUp helped HRlink, a platform for electronic HR document management, generate 800 engaged prospects, 39 leads, and 16 deals with large companies through Social Selling.
We had three main objectives for Social Selling. First, lead generation. Second, increasing brand awareness for HRlink — we needed to establish our presence in the HR community. The third and most strategic goal was spreading awareness about electronic HR document management. Since this is still a relatively new topic, our priority was educating people on the opportunities it offers
Dmitry Makhlin
Business Development Director at HRlink

Dmitry Makhlín, Business Development Director at HRlink

Personal Branding as a Strategic Asset

Our primary target audience consists of HR executives. They stay updated on HR documentation practices, build employer brands, and lead digital transformation in HR. Keeping documents organized and ensuring employees sign them on time are top priorities. That’s why the idea of implementing electronic HR document management (E-HR) was well received, though many still had questions. Dmitry addressed these questions through posts on his profile and exclusive in-depth materials.

HR professionals are highly active on social media. They engage in discussions, ask questions, research new solutions, seek advice in HR groups, and share insights. This made our content on E-HR particularly relevant and in demand.

Building a Personal Brand Around E-HR Expertise

For Dmitry, we focused on three key content themes:
  • E-HR Expert
    Sharing case studies on E-HR implementation, offering practical advice on adoption, helping employees adjust, and covering legal updates
  •  HRlink’s Business Development Director
    Providing insights into HRlink’s operations, discussing challenges the company faces and how they overcome them, and informing the audience about new service capabilities
  • A Well-Rounded Individual
    Sharing personal stories about hobbies, family, travel, and self-development to foster genuine connections and build trust
Over ten months, we identified the most effective content strategies — the posts that generated the highest engagement and audience interaction.

Case studies on how companies transitioned to E-HR were the most impactful. Real-world examples resonated strongly, demonstrating how the service solves practical challenges.

Topics that HR professionals care about — such as burnout, onboarding, and workplace relationships — also sparked strong engagement.

Updates about HRlink’s development and new service features, particularly those valuable for companies implementing electronic document management, were well received.

Personal posts, especially those featuring family and children, attracted attention and often led to meaningful discussions in the comments.

How We Got a Lead from the First Profile Post

From day one, content about HRlink generated strong interest. For example, after publishing the first post on Dmitry’s profile, we immediately received a lead. Dmitry had previously spoken with a representative from this company, but the conversation hadn’t led to a deal. The post served as an additional touchpoint, prompting the person to visit HRlink’s website and submit a request. A deal soon followed.

This isn’t a traditional Social Selling approach, but it clearly demonstrates how it can help reconnect with past contacts
Polina Soboleva
Project Manager at ModumUp
A month into the project, we began implementing lead generation strategies. The first approach we tested was offering exclusive content.

How to Use Gated Content for Lead Generation on a Personal LinkedIn Profile

We shared a post offering a guide on the new remote work law. The post received 93 responses, with 19 people confirming that electronic HR document management (E-HR) was relevant to them. Nine became leads and agreed to a call.

Offering a Free Consultation

This approach targeted a more specific audience — those who had already shown interest in E-HR. Since the topic is still relatively new, many people had questions about legislation, electronic signatures, and other details. A consultation turned out to be a useful and well-timed offer.

Results: 23 responses, with 9 converting into leads after the consultation.

These were above-average results. Based on our experience with similar lead generation strategies in other projects, we typically consider five qualified responses a strong outcome. In this case, we received nearly five times that number.

Using Gated Content for Lead Generation

The third lead generation method was a gated content post offering a cost and savings calculator for switching to electronic HR document management.
During our customer development phase, we spoke with 70 HR directors from mid-sized and large companies. Based on their feedback, we analyzed the costs of paper-based document workflows. We identified the main expense categories and created a calculator that helps HR directors estimate their current costs, compare them with our E-HR system pricing, and calculate potential ROI. This tool allows them to present a clear business case to their management.

The post offering the calculator generated strong interest
Dmitry Makhlin
Business Development Director at HRlink
We received 286 responses, 28 people continued the conversation, and 6 became leads.

At the second stage, when we asked a qualifying question about the relevance of E-HR, many dropped off. This was expected — not everyone has an immediate need. However, we added all respondents to our database and stayed in touch by sharing useful content, inviting them to events, and sending follow-ups.

We also noticed that some decision-makers from target companies ignored follow-ups but later reached out themselves when E-HR became relevant to them. This reinforces how Social Selling and a strong personal brand work in the long term — people remember you and return when they’re ready.

Other Social Selling Strategies That Worked

Engaging in LinkedIn Groups by Answering Questions
Most of our efforts focused on HR-related groups. We monitored discussions to identify relevant conversations. Dmitry actively engaged in the comments, sharing his expertise in E-HR. Many members continued the conversation in private messages, and we sent connection requests to maintain contact. Over time, people in these groups started tagging Dmitry in discussions about E-HR and recommending him as an expert.

Sharing Posts in HR Groups
We reposted Dmitry’s most successful E-HR content in relevant groups, actively responding to comments and questions. This created additional touchpoints with new audiences, increasing both Dmitry’s visibility and HRlink’s brand recognition.

Responding to Comments on His Own Posts
Dmitry engaged with his audience by answering questions and continuing discussions in the comments. If someone wanted more information, we provided additional materials, often leading to further conversations in private messages.

Personalized Messages for an Engaged Audience

Another lead generation method we tested was sending personalized messages to engaged users. We compiled a list of people who interacted with our content but hadn’t responded to previous lead generation efforts. We reviewed their job titles, researched their companies, assessed their potential interest in E-HR, and crafted personalized messages tailored to their needs.

This approach delivered strong results. People appreciated receiving direct, relevant outreach rather than generic messages. Due to the time investment required for researching each profile, we initially tested this method with 14 messages. The response rate was 71.42% (10 replies), which is exceptionally high. Additionally, we generated two leads, achieving a 20% conversion rate.

Project Results

Over 10 months, we achieved:
  • 5,000 target audience members added to our database
  • 800 engaged prospects who shared contact details
  • 39 leads for the HRlink KEDO service
  • 16 deals closed with major companies
  • Established Dmitry as an industry expert in E-HR
By combining strategic Social Selling with content-driven engagement, we helped HRlink build a strong presence in the HR community while generating real business results.
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